Regaining Independence: Customized Power Wheelchair for Everyday Accessibility

Client's Accessibility Challenges

The client faced difficulties with reaching into cupboards and preparing meals, which restricted her ability to manage essential daily tasks. She also lacked the reliability of equipment, limiting her access to important community activities.

• Limited Access: Struggled to reach into cupboards for meal prep and other daily tasks.
• Equipment Reliability: Had difficulty with unreliable equipment affecting her independence.
• Community Access: Was unable to visit stores or participate in community activities without assistance.

Why the Right Solution Was Crucial

Finding the right mobility solution wasn’t just about mobility—it was about restoring the client’s independence. The ability to reach cupboards and take part in community activities was essential for her well-being, and the right wheelchair would make a world of difference in her life.

• Regaining Independence: The power wheelchair allowed her to reach cupboards and prepare meals independently.
• Community Participation: Enabled her to visit her favorite stores and be an active member of her community.
• Personal Empowerment: Allowed her to make her grandson’s favorite dessert again, a task that was previously impossible.

How Eclipse Mobility Helped

We worked closely with the client to provide a solution that matched her needs, ensuring both comfort and independence. The customized Group 3 power wheelchair with the elevate feature was designed to give her access to everyday tasks, while also enhancing her visibility during the evenings.

• Personalized Solution: Delivered a Group 3 power wheelchair with an elevate feature for easy access to cupboards.
• Additional Features: Added lights for improved visibility at dawn and dusk.
• Ongoing Support: Maintained clear communication and conducted multiple follow-up visits to ensure satisfaction.

Overcoming Challenges & Ensuring Client Satisfaction

While the customization process had some challenges, including insurance denial for the elevate feature, we worked diligently to ensure the client received the necessary equipment. Additionally, we addressed her post-delivery concerns promptly.

• Insurance Approval: Successfully fought for insurance approval for the elevate feature with the therapist’s justification.
• Post-Delivery Adjustments: Quickly addressed post-delivery concerns with adjustments and education to ensure the chair met her needs.

Life-Changing Results & Long-Term Benefits

The power wheelchair has significantly improved the client’s quality of life. She is now able to take part in activities that were previously out of reach, like shopping at her favorite stores and preparing meals for her family.

• Active Community Participation: The client is now a regular visitor at her favorite grocery stores and is more involved in her community.
• Restored Independence: She can now perform tasks like meal prep and take care of herself without needing external help.
• Long-Term Mobility: The wheelchair has provided long-term independence and is expected to serve her for years to come.

At Eclipse Mobility, we are dedicated to helping clients regain their independence and enjoy life to the fullest. Whether you need a customized power wheelchair or support with mobility needs, we are here to provide reliable, long-term solutions.