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Customers often seek guidance on selecting a wheelchair that suits their specific physical requirements, lifestyle, and intended use (e.g., indoor vs. outdoor use, manual vs. electric).

We help you choose the perfect wheelchair by assessing your physical needs, lifestyle, and intended use. Our team offers a free consultation to guide you through options like manual or electric models, weight capacities, and additional features to ensure maximum comfort and mobility.

Many potential clients want to know about seat adjustments, wheel types, cushions, backrests, materials, and color options to ensure comfort and aesthetics meet their preferences.

We offer a wide range of customizations, including adjustable seating, various wheel types, custom cushions, ergonomic backrests, lightweight frames, and personalized color options. Our goal is to create a wheelchair that fits you perfectly in both function and style.

Understanding coverage and the process of obtaining insurance approval is a common concern, including required documentation and eligibility.

Yes, many insurance plans cover custom wheelchairs. We assist with the documentation and approval process, working with your insurance provider to ensure you get the coverage you’re eligible for. We can also discuss financing options if needed.

Customers often ask about lead times for design, manufacturing, and delivery, especially if they have urgent needs.

Typically, it takes 4-6 weeks from consultation to delivery, depending on the level of customization. We keep you updated throughout the process and strive to meet any specific deadlines you may have.

Questions about servicing, warranties, replacement parts, and ongoing support are critical for long-term satisfaction with the wheelchair.

We provide comprehensive maintenance services, including adjustments, repairs, and part replacements. Our wheelchairs come with a warranty, and we offer ongoing support to ensure your wheelchair remains in top condition.